At jilihost, we believe that gaming should always be fun, not a source of stress or financial harm. This page outlines the tools, guidelines, and support resources available to every Filipino member who wants to keep their play healthy and within their means. We are committed to providing a safe environment for all adults aged 21 and above across the Philippines.
Our Commitment
Safe, fair, and responsible entertainment for every Filipino player.
Minimum Age
21 years old and above only.
jilihost provides practical, easy-to-use tools that put you in control of how you play. Every Filipino member can access these features directly from their account settings at any time.
Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit. Once your limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to stay within your personal budget and avoid overspending on entertainment.
Decide in advance how long each gaming session should last. When your chosen time is up, the platform will notify you and prompt you to take a break. Regular breaks help you stay refreshed, make clearer decisions, and enjoy the experience without losing track of time.
If you feel you need a short break from gaming, you can activate a cool-off period ranging from 24 hours to 30 days. During this time your account remains open but you cannot place bets or make deposits. It is a flexible option for members who want a temporary pause without permanently closing their account.
For members who feel they need a longer break, self-exclusion allows you to suspend your account for a minimum of six months or permanently. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications. Contact our support team to activate this option immediately.
Gaming is meant to be a form of entertainment, not a way to earn money or escape personal problems. Problem gambling can affect anyone, and recognising the early warning signs is the first step toward getting help. At jilihost, we encourage all Filipino members to check in with themselves regularly and to reach out if something feels off.
Some common signs that gaming may be becoming a problem include spending more money than you can afford to lose, feeling anxious or irritable when you are not playing, chasing losses by placing larger bets to try to win back what you have lost, neglecting work, family, or social responsibilities because of gaming, and borrowing money or selling belongings to fund your play. If any of these sound familiar, please take a step back and consider using one of the account tools above or reaching out to a support organisation.
Remember that seeking help is a sign of strength, not weakness. There are free, confidential resources available in the Philippines that can provide guidance and support to anyone who feels their gaming habits are getting out of hand. You do not have to face this alone, and our support team is always available to point you in the right direction.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break or seek support.
Do you spend more time or money on gaming than you originally planned?
Have you tried to cut back on gaming but found it difficult to do so?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you ever chased losses by continuing to play in an attempt to win back money?
Has gaming ever negatively affected your relationships, work, or financial situation?
If you or someone you know is struggling with problem gambling, these organisations offer free and confidential support to Filipinos.
The National Center for Mental Health in the Philippines operates a 24/7 crisis hotline at 1553. Trained counsellors are available around the clock to provide immediate emotional support and guidance. This service is free, confidential, and available to anyone in the Philippines who needs to talk. You do not need to be in a crisis to call — if gaming is causing you stress or anxiety, reaching out early can make a real difference.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. Meetings are held regularly across the Philippines and are open to anyone who has a desire to stop gambling. The programme is free, peer-led, and completely confidential, making it an accessible first step for many Filipinos.
Our dedicated support team is available to help you activate any responsible gaming tool on your account, including deposit limits, cool-off periods, and self-exclusion. We treat all requests with complete confidentiality and without judgement. You can reach us via the email address listed in the footer below. We are committed to responding promptly and ensuring you have access to the help you need as quickly as possible.
Gaming is best enjoyed when it stays fun and within your budget. If you have questions about our responsible gaming tools or policies, our FAQ page has quick answers. Ready to get started on your own terms? Create a free account today, or log in to manage your existing limits.