jilihost Privacy Policy – How We Handle Your Personal Data

When you register and use the jilihost platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino member. This includes your full name, date of birth, email address, mobile number, and residential address — all provided during the registration process. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to ensure consistent service. We only collect what is genuinely needed — no more, no less — and every piece of data collected has a clear, lawful purpose tied to running a safe and reliable gaming platform for players in the Philippines.

The personal data we collect is used primarily to create and manage your account, verify your identity, process transactions, and deliver the sports betting, bingo, and casino-style entertainment services available on jilihost. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers on our Promotion page. Technical and usage data helps us detect suspicious activity, prevent fraud, andensure our platform remains stable and fair for all members. Your data may also be used to comply with legal and regulatory obligations applicable in the Philippines, including identity verification requirements and anti-money laundering checks. We do not use your personal data to make fully automated decisions that significantly affect you without human oversight. If you have opted out of marketing communications, we will only contact you for essential account-related matters. Our goal is always to use your data in ways that directly benefit your experience on the platform or fulfil a legal obligation — never for purposes that go beyond what you would reasonably expect.

jilihost does not sell, rent, or trade your personal data to third parties for their own marketing purposes — full stop. We share your information only where it is strictly necessary to deliver our services or comply with the law. This includes sharing relevant data with payment processors who handle your deposits and withdrawals in Philippine pesos, identity verification providers who confirm your age and identity during account registration, and technology partners who help us operate and secure the platform. In cases where Philippine law or a valid legal order requires us to disclose information to a government authority or regulatory body, we will comply with that obligation. All third parties we work with are required to handle your data securely and only for the specific purpose for which it was shared. We do not allow our service providers to use your data for their own unrelated purposes, and we review our data-sharing arrangements regularly to ensure they remain appropriate and proportionate.

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your data, and regular security reviews. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jilihost account and to keep your login credentials confidential. We retain your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed for these purposes, it is securely deleted or anonymised. If you close your account, certain records may be retained for the minimum period required by applicable Philippine regulations before being permanently removed from our systems.

As a member based in the Philippines, you have rights over your personal data under applicable data protection law. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate data, and to request deletion of your data where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw your consent to marketing communications at any time. To exercise any of these rights, you can contact our support team using the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations. Please note that some requests may be subject to limitations where we are required by law to retain certain records — in such cases, we will explain the reason clearly.

jilihost uses cookies and similar tracking technologies to make our platform work correctly and to improve your experience as a Filipino member. Essential cookies are required for core functions such as keeping you logged in and remembering your preferences — these cannot be disabled without affecting how the platform operates. We also use analytics cookies to understand how members navigate the platform, which helps us identify areas for improvement and optimise performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. We do not use cookies to track your activity across unrelated third-party websites. Our cookie practices are reviewed periodically to ensure they remain aligned with applicable privacy standards. If you have questions about how we use cookies, the FAQ page is a good starting point for quick answers.